Shipping & Delivery

At SCJC Tradings, we strive to get your orders to you as quickly and safely as possible. Please read our shipping policy below for all the details.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

You will receive an email notification with your tracking information once your order has been shipped.

Shipping Destinations

We ship to most countries worldwide. If you are unsure whether we deliver to your location, please contact us before placing your order.

Estimated Delivery Times

Delivery times vary depending on your location:

• Hong Kong & Macau: 2–5 business days
• Asia Pacific: 5–2 business days
• North America & Europe: 10–20 business days
• Rest of the World: 10–25 business days

Please note that these are estimated delivery times and may vary due to customs processing, local postal conditions, or peak periods such as holidays.

Shipping Fees

Shipping fees are calculated at checkout based on your order total and destination. We occasionally offer free shipping promotions — keep an eye on our store for the latest offers!

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email. You can use this number to monitor your shipment's progress through the carrier's website.

Please allow 24–48 hours for tracking information to be updated after you receive your shipping confirmation email.

Customs & Import Duties

For international orders, customs fees, import duties, and taxes may be charged by your country's customs authority upon arrival. These charges are the responsibility of the recipient and are not included in our product prices or shipping fees.

We recommend checking with your local customs office for more information before placing your order.

Lost or Delayed Packages

If your package appears to be lost or significantly delayed, please contact us and we will do our best to assist you. We are not responsible for delays caused by customs, natural events, or carrier issues beyond our control.

Contact Us

If you have any questions about your shipment, please reach out to us via our Contact page. We're happy to help!